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        Credit Controller

        Credit Controller

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          Job Title: Credit Controller
          Responsible to: Financial Controller
          Location: Barbican, Central London
          Salary: Competitive, to be discussed

          BE Offices is an award-winning provider of flexible workspace in London and throughout the UK. Our office solutions operate under multiple brands but share the same ethos of offering a quality, cost effective working environment for businesses of all sizes. We are one of the oldest in our sector, established in 1994 and have pioneered the advance in service levels to our clients both in technological development and first-class personal service. Our long list of awards are testament to our continual drive to support and develop our teams and provide the best service in our industry.

          Our vision – ‘Together, we are building the business lifestyle that everyone wants’.

          You will be based in our Central London Head Office in a busy team and report to the Financial Controller. You will be involved in all the credit control activities helping us to providing award-winning service. You’ll be dealing with clients and stakeholders every day so professionalism is of the utmost importance. We have training available year-round to help you grow in your role in order for you to excel in your role.

          Key Responsibilities and Accountabilities:

          • Issue weekly debtor reports highlighting overdue invoices and confirming appropriate actions to be taken
          • Ensuring that BE Offices’ exposure to bad debt is minimal at all times
          • When needed, liaise with Centre Managers to request payments directly from clients
          • Bank reconciliation and assigning payments received
          • Uploading all sales invoices onto client ledgers and allocating credit notes/payments where applicable
          • Advise the accounts team of potential bad debt to ensure provisions are made
          • Writing off bad debts where applicable
          • Dealing with liquidators and the filing of claims
          • Taking legal action, either via a debt collection service or in some cases filing money claims online, completing allocation questionnaires, compiling and submitting court bundles and representing the business in court, if required
          • Liaising and building relations with Trading Standards offices, Local Authorities, Companies House and the Police where applicable
          • Liaise with our GDPR compliance officer (outsourced to a third-party expert) to ensure that all areas of the business are compliant. Training can be arranged.
          • Knowledge of the Money Laundering Regulations for registered office providers, mail forwarding and know your client rules (KYC) for resident clients. Training can be arranged.
          • Maintenance of records, client files and financial documentation
          • Any other ad-hoc duties as and when required

          Role Related Development:

          • To support our Service Success Chain
          • Local area and basic product knowledge
          • Attend training to develop relevant knowledge and skills
          • Training and development to help you progress not only in the company, but as a person too

          The above accountabilities are not exhaustive of your duties, and may change over time as the Business expands. Gradual changes may result in the substitution of one role for another. When substantial changes occur, the post holder will be consulted before the change is introduced and reasonable notice will be given.

          Personal Specification:

          Experience working in a similar role – Desirable

          Skills and Abilities
          General accounting knowledge – Essential
          Excellent telephone and face to face communication skills – Essential
          High numeracy skills – Essential
          Good knowledge of Microsoft Word, Excel and Outlook – Essential

          Work Requirements
          Full time position working business hours Monday to Friday – Essential
          Occasional irregular hours if required to meet business needs – Essential

          Company Benefits:

          Annual Leave

          • 20 days holiday (for your first year of employment) plus bank holidays
          • Paid day off for your Birthday
          • Buy and sell up to 3 days’ holiday* or carry up to 3 days unused annual leave to the subsequent year

          Benefit Schemes

          • Healthcare (plus partners/dependants)
          • Dental Care
          • Life Assurance
          • Pension
          • Corporate Eye Care
          • Season Ticket Loan
          • Loyalty of Service Rewards
          • Cycle to work scheme
          • Quit smoking reward and recognition scheme
          • Access to our onsite Gym
          • New starter lunch voucher


          • Regular socials paid for by the company*
          • Peer to Peer reward scheme
          • Up to 3 days paid leave per year to support a local charity of your choice*
          *Terms and Conditions apply

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