Your Name*

Company Name*

Telephone Number*

Email Address*

Required No of Desks

Preferred Location



Email Address*

Telephone Number*

 Full Virtual Office Call Answering Business Address
Desired Virtual Location

Suite 110 @ Royal Exchange – 2 MONTHS RENT FREE
Suite 110 @ Royal Exchange – 2 MONTHS RENT FREE
Suite 101/102 @ Barbican – 3 MONTHS RENT FREE
Suite 101/102 @ Barbican – 3 MONTHS RENT FREE
Suite 211 @ Barbican – £595 PER WORKSTATION
Suite 211 @ Barbican – £595 PER WORKSTATION

Administrative Assistant – Threadneedle Street – FTC

Job Title: Administrative Assistant
Responsible to:
 Centre Manager
Location: Threadneedle Street
Salary: To be discussed

BE Offices is the UK’s leading owner and provider of flexible office space solutions, offering 600,000sq ft of office space in a wide choice of locations across London & the South of England. Each of our business centres provide an award winning level of service and reliable industry leading facilities.

An established business with 21 years’ experience of delivering first class serviced offices and meeting space. For us, helping our clients grow means we do too.

Our Threadneedle Street centre has been fully refurbished and we have a range of exciting vacancies available. As this is a brand new centre, you will play a big part in delivering very high levels of customer service from the outset, helping us to ensure this new center meets the BE Offices standard.

You will be the first point of contact for all existing clients, incoming calls and visitors, but more than that you’re a crucial part of the centre team. That means you’ll be involved in all the centre support activities helping us to provide award-winning service.

To assist in providing and outstanding service, we require a charismatic administration assistantYou’ll be based in our Threadneedle Street business centre in a busy team, reporting to the centre manager. We pay employees above the Living Wage requirements and you’ll get a host of benefits listed below.

You’ll be dealing with clients and internal staff every day so professionalism is of the utmost importance. We strive and succeed to be the best in our industry, previously winning various awards such as BCA’s Business Centre of the Year, featuring in the Sunday Times Top 100 Best Small Companies to Work For Top 100 for 7 consecutive years. We are also Investors in People accredited.

If you can juggle tasks with a smile on your face and deliver great customer service then this role is for you. We’re not afraid to promote you quickly once you’ve succeeded in the role and there is training available every year to help you grow as a business-person.

Key Responsibilities and Accountabilities:

  • To ensure that all meeting rooms including management office and vacant offices are tidy, safe and welcoming to all clientele/visitors
  • To manage outgoing post, ensuring that it is properly franked and ready for collection daily and route incoming mail to relevant clientele
  • To provide cover for the reception as and when required
  • To carry out administrative and clerical duties for clients as required which may include filing, archiving, photocopying, collating, laminating, faxing, preparation with mailings, word processing, data entry and preparation of reports and other information
  • To process catering orders and meeting room requests made by clients
  • To deal with customer requests in a prompt and timely manner
  • Assist the centre manager with Doughnut Friday and the daily distribution of fruit
  • To make teas and coffees for conference/meeting rooms
  • To liaise with relevant staff to ensure that all client queries are responded to within procedural deadlines
  • To book various chargeable services for clients such as couriers and taxis
  • To issue and ensure receipt of swipe cards, keys, furniture etc. to clients when required
  • To create and issue welcome packs for new clients
  • To be able to provide an effective handover to anyone covering your role whilst you are away

Role Related Development:

  • To understand the principles of Health and Safety and Security procedures
  • To undergo project and research work for centre manager as and when required
  • Communicate maintenance requests to the appropriate stakeholders
  • To support the Service Success Chain
  • Local area and basic product knowledge
  • Attend training to develop relevant knowledge and skills
  • Training and development to help you progress not only in the company but as a person too

The above accountabilities are not exhaustive of your duties, and may change over time as the business expands. Gradual changes may result in the substitution of one role for another. When substantial changes occur, the post holder will be consulted and before the change is introduced and reasonable notice will be given.

Personal Specification:

Qualifications and Education:
GCSEs or above in Business related area – Essential

12 months customer service experience, both face to face and telephone – Essential
Experience of working in a SME/small team – Desirable
12 months in similar administrative role – Desirable

Skills and Abilities:
Proficient in Word and Outlook – Essential
Excellent telephone communication skills – Essential
Face-to-face customer service skills – Essential
Competent on PowerPoint – Desirable
Swithboard operational skills – Desirable

Work Requirements:
Full time position working business hours Monday to Friday
Occasional irregular hours if required to meet business needs 

Company Benefits:
21 days holiday (for your first year of employment) plus bank holidays
Paid day off for your birthday*
Buy and sell up to 3 days holiday*

Benefit Schemes

• Healthcare (plus partners/dependents), dental care, eye care*
• Life assurance*
• Pension*
• Cycle to work and season ticket loan*
Quit smoking support*
• Quarterly socials paid for by the company
• Peer to Peer reward scheme
• Up to 3 days paid leave per year to support a local charity of your choice*

*Terms and Conditions apply