BE Offices (“BE”), the leading independent flexible space provider, today announces that it has moved to a new CRM software system provided by UltraSoft Technologies (“UltraSoft”). The system has been successfully implemented and currently operating across it’s full range of workspace centres.
BE chose UltraSoft’s platform for its scalability, robust functionalities, fast operating speed and real-time reporting capabilities. The solution has created a fully integrated information system giving instant management reporting across all locations and product lines. The new cloud-based product offers superb security and allows a company-wide interface and improved synergy to deliver better service to clients.
Jayson Jenkins, BE’s Director of Group Reporting & Accounting, said “Real-time reporting across all elements of our business allows us better insight to move rapidly in line with customer and market trends, and keep our finger on the pulse on the day-to-day operations.”
UltraSoft Technologies was founded in 1998 and has unrivalled experience of delivering solutions to the business centre and flexible workspace sector. It applies the latest technology to integrate, simplify, improve and reduce the costs of common business processes used by all organisations.
Harun Biswas, UltraSoft’s CEO and Founder, said “BE presented a unique set of challenging requirements to achieve a premium user and customer experience and I’m delighted to say we have met their needs and look forward to a long and successful relationship”.
The partnership between BE and UltraSoft is targeted with delivering a platform that is future-proof and can enable strong infrastructure performance and robustness.
Graham Hefferman, BE’s IT & Communications Director, said “Our business demanded a platform that can deliver for us now and which is scalable enough to cope with our future plans. UltraSoft have met those requirements and were very conducive to development change requests. From a technical perspective we needed a system that could streamline internal processes with rapid operating speed. It was crucial that during this process we gave a seamless transition to our clients and ensured internal business continuity.”