Jun 14th 2012
Improving customer service is seen as critical to any business in today’s’ economic climate. That’s why we have published our first Service Excellence Guarantee.
It provides details of the expected level of service our clients should expect right from the first point of contact with a smile at reception!
The Business Environment Service Excellence Guarantee contains guidelines on all areas of the business, from front-of-house service with a smile to cooling and heating systems in offices, presentation of employees and emergency procedures for power failures. The intention is to ensure that, no matter what the location, staff or situation, standards of service are completely consistent.
View more about Service Excellence Guarantee.
