As the youngest Dragon on reality TV show Dragons’ Den; the man behind Diary of a CEO, Steven Bartlett, embodies the modern entrepreneur.
The 33-year-old is more than just a 21st century success story. His journey from being a university dropout to amassing a net worth of more than £29 million has made him one of the most influential voices in today’s business landscape.
When he talks about the role workspaces play in business success, it’s well worth paying attention for the valuable insights he offers.
Steven Bartlett Diary of a CEO
Appearing on BBC series Dragons’ Den in 2022 allowed him to bring a modern perspective to the show, shaped by his experience growing up online, building businesses through understanding the mindset of a younger, more diverse generation of entrepreneurs. For Steven Bartlett, Dragons’ Den was a stepping stone to greater influence, visibility and impact beyond the traditional world of entrepreneurship.
His podcast began in 2017 as an audio diary for the then 25-year-old CEO of Social Chain to document his own thoughts, lessons and business journey. Over time, the format of Diary of the CEO evolved into an interview-based show, featuring high-profile guests from the worlds of business, sport, entertainment, health and psychology.
Bartlett has interviewed a wide range of people including Gymshark founder Simon Sinek, influencer and businesswoman Molly-Mae Hague and cognitive psychologist and author Steven Pinker. The conversations often delve deep into topics such as ambition, mental health, leadership, failure, relationships and decision making.
From Botswana to the boardroom
Bartlett’s rise to fame didn’t begin in a boardroom. Born in Botswana and raised in the UK from the age of two, his childhood was shaped by financial insecurity and social isolation. “At a young age, I learned that we didn’t have things, but I really wanted them,” he recalls. “You make this connection that if I’m going to get things, it’s going to be a direct consequence of something that I do, sell or create.”
Moving with his family to Plymouth in 1994, he attended Plymstock School. His self-starter mentality led him to organise school trips and parties by the age of 16, taking a cut of the profits and reinvesting it into early ventures. Later, he studied at Manchester Metropolitan University, but dropped out. Social Chain started out as a student messaging board, but by the time he was 27, it had become a fully-fledged social media marketing powerhouse.
He understood the influence of digital connectivity long before most brands, acquiring and monetising social pages to fuel business growth. This innate understanding of digital trends and shifting consumer behaviour is why Bartlett’s opinions on modern business strategy and office culture carry so much weight today.
The office as a launchpad for growth
There’s been an ongoing debate about whether office spaces are still necessary in an increasingly remote-first world. Bartlett doesn’t mince words when it comes to the value of physical presence for career progression. The internet is brimming with Steven Bartlett quotes, all of which offer valuable insights into achieving success.
He told followers on LinkedIn in 2024, “If you want to get ahead and be promoted, especially when you’re in your 20s, you learn so much more from being around other people, whether it’s in a meeting, having a coffee with co-workers, or hearing a valuable conversation.”
This doesn’t mean a return to rigid 9-to-5 office hours. Instead, it’s a call to recognise the unmatched benefits of shared physical environments. Modern offices, particularly flexible office space in London, are evolving to support collaboration, spontaneity and continual learning and personal development.
How flexible workspaces fuel innovation
Today’s London office space has transformed from traditional cubicles into dynamic, serviced environments designed for growth. Businesses, especially startups and entrepreneurs are increasingly turning to serviced office space for its flexibility, premium amenities and scalability.
Serviced offices allow companies to operate from professional, well-equipped environments without the overheads of traditional leases. These spaces provide everything from high-speed connectivity to meeting rooms, breakout areas and event spaces, all under one roof. The result is a workplace that encourages innovation, supports collaboration and gives growing teams the tools they need, without the burden of logistical management.
This aligns seamlessly with Bartlett’s philosophy. In his world, flexibility isn’t just a perk, it’s a business necessity.
In-person relationships and career acceleration
Bartlett believes strongly in the power of in-person relationships to accelerate career growth and spark innovation. “The goal is not to achieve compliance through coercion,” he explains. “You want people to understand, agree and come with you out of choice.”
Clarity, communication and community are essential pillars in this approach. In physical spaces, employees have more opportunities to build rapport with senior leadership, liaise informally with peers and absorb knowledge. This proximity often leads to more opportunities for recognition and promotion.
A culture of reskilling: Bartlett’s vision for the future
In today’s business environment, adaptability is crucial. Bartlett is a vocal advocate for what he calls “reskilling” – the continuous development of digital skills to keep pace with evolving demands. “If you want a successful business, you have to instil a culture of learning,” he insists. This is especially vital where technology adoption has leapt forward. During the pandemic lockdowns in 2020 and 2021, many companies discovered their teams lacked fundamental skills, from using collaboration tools like Slack and Zoom to managing ecommerce platforms such as Shopify.
Bartlett’s work with Vodafone’s Business Connected programme has helped to change this by enabling companies and their employees to bridge the digital divide. It’s about shifting mindsets to stay ahead in a landscape where “the tectonic plates on which we build our businesses can change overnight”.
The need for agility
Business trends evolve at lightning speed, and what worked yesterday might be obsolete tomorrow. In such a world, organisational agility is a survival skill. Bartlett understands this, having built a career by recognising and acting on emerging digital trends ahead of others.
Companies that succeed are those that build a culture where experimentation is encouraged and teams are empowered to learn and act fast. This requires both the physical infrastructure to support agile ways of working and a leadership mindset that prioritises growth.
Bartlett’s journey is a testament to resilience, resourcefulness and relentless learning. From running school parties to sitting in the Dragons’ Den, he has proved that success isn’t about where you start, it’s about how you grow. He believes that offices should be environments that inspire, challenge and connect, providing greater opportunities for growth when people come together.
“You want to be in the office because that’s how you’re going to get promoted,” he says. It’s a simple but powerful reminder that presence and progress go hand in hand.
© Thomas Jackson / Alamy