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        The rise and rise of video calls

        The rise and rise of video calls

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          Following on from our recent feature on Eric Yuan, Founder and CEO of Zoom, we take a look at the data surrounding the meteoric rise of video calling.

          Almost half of the UK’s workforce have worked from home during the lockdown. We take a look at how employees have been affected and how Zoom has profited from the new normal…

          Separate but connected

          • 62% of British adults are making video calls to connect with colleagues during lockdown
          • 1.2 second delay in video responses is enough for people to perceive the responder as less friendly or focused
          •  54% of Brits predict business travel will, in some cases, be replaced by video conferencing
          • £32 billion – the cost of loneliness to the UK economy each year
          • 57% of UK offices staff miss having in-person conversations with their colleagues
          • 61% of UK office workers said they would return to work immediately if they could
          • 24% of Brits say they felt more lonely than usual during the pandemic
          • 47% feel their mental health is being impacted negatively by working from home

          Comparing conference calls
          Maximum number of people on a video call:

          • 25 – Google hangouts
          • 32 – Facetime
          • 50 – Skype
          • 250 Microsoft Teams
          • 1000 – Zoom

          Zooming to sucecss
          US firm Zoom has enjoyed phenomenal success…

          • 728% increase in first time installs of Zoom’s mobile app in one week
          • 30x jump in use of the firm’s software in April
          • 300 million+ daily participants in virtual meetings at its peak
          • £1.4 billion expected sales this year – roughly double the company’s forecast in March


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